Harts Farm collects information from you when you elect to join our mailing list, our Club and when you order goods from our website to be delivered. We will only disclose parts of your information to third parties who are helping us to perform a relevant function: that is, to third parties helping us deliver goods to you, or distributing our newsletter. We will not sell this email or information or distribute it to any other web site or list.

Should you wish to be removed from our mail database or to opt out of receiving special offers or communications from us, please select ‘unsubscribe’ on the email communication or email us at info@hartsfarm.com.au.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.

All the information you provide to us is completely private and used solely for processing and shipping your order. We will take reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure. 

All the payment information we collect is done under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way. We do not record or keep a copy of cardholder details.

We use 3rd party service providers such as Square and Mail Chimp. These providers have their additional privacy and security statements.

When you visit www.hartsfarm.com.au, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can improve your shopping experience.